Welcome to Horizon Pediatrics
Frequent Questions
1. What insurance plans do you accept?
We accept most major insurance providers including Aetna, UnitedHealthcare, Blue Cross Blue Shield, Cigna, and Medicaid-based plans. If you’re unsure whether we’re in-network, please call our office or check with your insurance carrier.
2. What if I don’t have insurance or prefer to self-pay?
We welcome self-pay patients. If you choose not to use insurance, you’ll be asked to sign a waiver form and pay at the time of service. We offer transparent pricing and can provide a receipt for out-of-network reimbursement.
3. How do I schedule an appointment?
Appointments can be scheduled by calling our office during business hours or booking online through our website. We offer same-day sick visits and advanced bookings for well visits.
4. Do you accept walk-ins?
Walk-ins are welcome for urgent concerns, but scheduled appointments are prioritized. We recommend calling ahead to reduce wait times.
5. What should I bring to my child’s first visit?
Please bring:
- Your child’s insurance card
- Immunization records
- Any recent medical records
- A photo ID for the parent or guardian
6. What age groups do you treat?
We provide care for newborns through young adults up to age 21.
7. Do you offer vaccinations?
Yes, we provide all routine childhood immunizations according to the CDC schedule. Please bring your child’s vaccine record to every visit.
8. How can I access my child’s medical records or test results?
You can view medical records and lab results through our secure patient portal. Please contact our office to request portal access.
9. What languages do your staff speak?
Our team is multilingual and fluent in English, Bengali, and Spanish to serve our diverse community.
10. Do you offer telehealth visits?
Yes. For select issues such as follow-ups, medication questions, and mild illnesses, we offer virtual appointments. Call us to find out if telehealth is right for your child’s needs.